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Terms of Service

1. Agreement to Terms

By accessing and using nuracare.shop (the "Store"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our Store. NURA reserves the right to modify these terms at any time. Your continued use of the Store following any changes constitutes your acceptance of the new terms.

2. Products & Orders

All products offered on our Store are subject to availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Out-of-stock items
  • Fraudulent orders
  • Violations of these Terms of Service
  • Orders placed by minors without parental consent

You represent and warrant that you are at least 18 years old and have the legal authority to enter into this agreement.

3. Pricing & Payment

All prices are displayed in USD and are subject to change without notice. We accept major credit cards, debit cards, and other payment methods as indicated during checkout. You authorize us to charge the payment method you provide for the full purchase price, including applicable taxes and shipping fees.

If a payment is declined, we reserve the right to cancel your order. You agree to pay any fees or charges incurred by us due to declined payments or chargebacks.

4. VIP Subscription

NURA offers a VIP Membership subscription program. Your VIP Membership begins with your initial purchase. 14 days after your initial purchase date, you will be billed $29.99 for your first membership cycle. After that, the membership renews automatically every 28 days at $34.99 to your original payment method until cancelled.

The VIP Membership is a benefits subscription, not a product subscription — no product is shipped as part of your membership billing. As a member, you receive access to your members portal, where you can enjoy exclusive member discounts on all available products across our stores. Your membership lets you save on every future order — the more you shop, the more it pays for itself.

You may cancel your VIP subscription at any time by emailing contact@nuracare.shop. Cancellation requests must be received at least 48 hours before your next billing date to avoid being charged for the upcoming cycle. Upon cancellation, you retain access to your VIP benefits until the end of your current billing period. No partial refunds are issued for unused portions of a billing cycle.

NURA reserves the right to modify VIP pricing or benefits with 30 days' prior notice. Continued use of the VIP membership after such changes constitutes acceptance of the updated terms.

5. Shipping

We offer free shipping on all US orders. Orders are processed within 1–2 business days (excluding weekends and holidays) and shipped via standard carrier (3–7 business days delivery). Express shipping options are available at checkout.

NURA is not responsible for delays caused by carriers or events beyond our control. International shipping is not currently available.

6. Returns & Refunds

NURA offers a 60-day money-back guarantee. If you're not satisfied with your purchase for any reason, you can request a refund within 60 days of your purchase date.

To initiate a return, please contact us at nura@messages-email.store with your order number and reason for return. You'll receive return instructions and a prepaid shipping label. Once your return is received and inspected, we'll process your refund within 5–10 business days.

Refunds are issued to the original payment method. Opened, partially used, or damaged products may be ineligible for refund at our discretion.

7. Intellectual Property

All content on nuracare.shop, including text, graphics, logos, images, and software, is the property of NURA and is protected by copyright and trademark laws. You may not reproduce, distribute, transmit, modify, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, NURA shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use our Store or products. This includes but is not limited to damages for lost profits, data, or business interruption.

Your sole and exclusive remedy shall be a refund of the amount paid for the product or service.

9. Health & Medical Disclaimer

NURA supplements are not intended to diagnose, treat, cure, or prevent any disease. The statements made about our products have not been evaluated by the FDA. These products are not intended to replace professional medical advice. Consult with a healthcare provider before using our supplements, especially if you are pregnant, nursing, taking medications, or have a pre-existing medical condition.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the United States.

11. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: nura@messages-email.store
Hours: Monday–Friday, 9am–5pm EST

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